PGCI is committed to helping you enjoy your experience while using our website and great services it provides.
There are several ways in which you can try to solve the current problem(s) that might be occurring.
First – Read our Support FAQ’s
Our FAQ’s are continuously being updated with helpful tips on resolving standard known issues or answering typical questions that users have regarding the support of the system including troubleshooting.
Support FAQ (click here)
If our Support FAQ’s did not resolve your problem(s), try this next.
Second – Send an e-mail to Support
Our technical team will respond to your e-mail within 24 hours. In your e-mail to our support team, please provide the following information:
- Problem description
- What is this problem stopping from you doing?
- What page were you on?
- What you were doing when it happened?
- What “error message” did you receive (if any)?
- If this is Urgent, please give us a phone number where we can call you back.
e-mail to Support@privategolfconnections.com
If you are still experiencing the problem(s) and / or this problem is extremely urgent, please call us:
Third - Call Technical Support in Canada
If you do not connect with someone immediately, please leave a message including your name, phone number where we can reach you, time of the call and the nature of the problem(s). Someone from our technical support team will get back to you as quickly as they can.
If you have any other comments regarding our support please let us know, we would like to hear from you. Send an e-mail to comments@privategolfconnections.com.
